1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the website and consultancy services provided by d-three Ltd (“d-three”, “we”, “our”, or “us”). By accessing our website, engaging with our services, or entering into a contract with us, you agree to comply with these Terms. If you do not agree, you must not use our website or services.
2. Scope of Services
d-three provides digital consultancy services, including but not limited to software development, IT infrastructure, automation, data insights, and emerging technology advisory. The scope, deliverables, timelines, and fees applicable to specific projects will be set out in a written proposal, statement of work, or engagement letter agreed between us and the client.
3. Client Responsibilities
Clients agree to cooperate with us in good faith and to provide timely access to information, systems, and personnel as reasonably required for the performance of services. Clients are responsible for ensuring that any data, content, or materials provided to us do not infringe third-party rights or contain unlawful material. Clients remain accountable for decisions made on the basis of our consultancy advice.
4. Fees and Payment
Fees for our services will be agreed in writing before commencement of any engagement. Unless otherwise specified, invoices are payable within thirty (30) days of issue. We reserve the right to suspend or withhold services where invoices remain unpaid. Interest may be charged on overdue sums at the statutory rate. All fees are exclusive of applicable taxes, which shall be the responsibility of the client.
5. Intellectual Property
Unless otherwise agreed in writing, intellectual property rights in methodologies, tools, frameworks, and know-how developed by d-three remain our property. Where deliverables are created specifically for a client, d-three grants the client a non-exclusive, non-transferable licence to use such deliverables for internal business purposes. This licence is conditional on full payment of fees.
6. Confidentiality
Both parties agree to keep confidential all proprietary or sensitive information disclosed during an engagement, except where disclosure is required by law or regulatory authority. Confidentiality obligations will survive termination of the engagement.
7. Data Protection
Each party shall comply with applicable data protection laws, including the UK GDPR and Data Protection Act 2018. Where personal data is shared for the purposes of service delivery, both parties agree to process such data lawfully and securely, as further detailed in our Privacy Policy.
8. Limitation of Liability
To the fullest extent permitted by law, d-three shall not be liable for indirect, incidental, or consequential losses, including loss of profits, revenue, data, or business opportunities. Our total liability under or in connection with any engagement shall not exceed the total fees paid by the client for the services giving rise to the claim. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded by law.
9. Termination
Either party may terminate an engagement by giving written notice if the other party commits a material breach and fails to remedy it within thirty (30) days. We may also terminate if a client becomes insolvent, fails to pay fees, or engages in unlawful conduct. Termination will not affect rights or obligations accrued prior to termination, including payment obligations.
10. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or connected to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
For any questions regarding these Terms, please contact:
d-three digital Ltd
Email: support@d-three.com
Telephone: +44 20 7946 1234
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